NICUSA Account Services

 

Reset Password

Username and Email Address

Enter your username and email address from the activation email you received from NICUSA, Inc and click the 'Send' button below. We will send you an email with a secure link to reset your password.

 

Notes:

You will receive an email from mdhelp@egov.com with a subject of "Password Information from NICUSA Maryland". This email will contain instructions and a link to a custom web address for resetting your password. You may click here (https://egov.maryland.gov/accounts/resetpassword.aspx) to repeat this process at any time.

This email will be sent to the email address that is on file for your account. You must have access to this email account in order to reset your password online. If you do not have access to your email account, or if you don't know which email account you used to register please call our Help Desk at 888-9MD-EGOV (888-963-3468) or 410-990-1090 for assistance.

If you do not receive the email to reset your password, please make sure that the email was not filtered by your junk mail (spam) filter. Please add mdhelp@egov.com to your address book if you have any problems receiving the email to reduce the chance that the email will be filtered by your junk mail filter. (AOL accounts, in particular, may treat the email as junk mail.) Once you add mdhelp@egov.com to your address book, simply repeat the "Forgot Password" process to request a new email.